WELCOME HOMEOWNERS!

Frequently Asked Questions

• HOW CAN I PAY MY ASSESSMENT FEES?

  Simply login to your portal via our online portal and you can setup auto pay or pay each month via ACH or credit/debit card. ACH is free, credit/debit cards have a processing fee.

• HOW CAN I CHECK IF MY HOA DUES ARE CURRENT IN MY ACCOUNT?

  Simply login to your portal via our online portal and view for yourself. If you can’t get access or don’t have access you can always call the office.

• WHERE DO I GET A COPY OF THE GOVERNING DOCUMENTS FOR THE ASSOCIATION?

  You can either login to your portal and the documents will be under the Shared Documents Tab on the left of your screen or you can contact us and we’ll provide you with a copy.

• WHAT LEGAL RESPONSIBILITIES ARE THERE IF I HAVE A TENANT IN AN HOA?

  Some of your legal responsibilities include, but are not limited to, owners filling out a Tenant Registration Form and paying a fee for each lease. If your existing tenant renews their lease, there is no fee but the dates of the lease will need to be updated with the HOA’s management company. You will also need to provide your tenants with copy of the CC&R’s and Rules and Regulations so they are aware of what they can or cannot do.

• WHAT TENANT INFORMATION DO I NEED TO PROVIDE TO YOU?

  The information needed includes, but is not limited to:

  • Name(s)
  • Phone Number(s)
  • Email address(es)
  • Rental Application - if they filled one out
  • Car Make, Model and License plate number (For HOA tenant registration)
  • Emergency contact (if applicable)
  • Existing Lease Agreement and accompanying addendums
  • Current Ledger
  • Security Deposit (if applicable)

• WHAT ARE THE COVENANTS, CONDITIONS, AND RESTRICTIONS FOR THE ASSOCIATION?

  These are rules and guidelines put in place by a homeowners' association (HOA) or a developer to manage and maintain the appearance, structure, and functionality of a community or neighborhood. CC&Rs are legally binding and apply to all property owners within the community.

  Key Aspects of CC&Rs:

  1. Covenants: These are agreements that require property owners to follow certain rules, like maintaining the exterior of their homes, adhering to architectural guidelines, or following rules regarding noise levels and parking.

  2. Conditions: These are stipulations that may be attached to the ownership or use of the property. For example, a condition might specify that a home must be owner-occupied for a certain number of years before it can be rented out.

  3. Restrictions: These are limitations on what can and cannot be done with the property. Common restrictions might include prohibitions on certain types of exterior paint colors, limits on the number of vehicles that can be parked in front of a home, or bans on specific types of fencing.

  CC&Rs are designed to maintain property values and ensure a uniform look and feel within the community. However, they can also limit a homeowner's ability to make changes to their property or use it in certain ways.

• ARE OWNER’S GUESTS AND TENANTS ALLOWED TO USE COMMON AREA FACILITIES?

  It is important to check the Association’s CC&R’s and Rules an Regulations and verify what is and is not allowed.

• Who maintains the properties and the common areas? Limited common areas?

  In the context of property ownership, particularly within communities governed by homeowners' associations (HOAs), common areas and limited common areas are two distinct types of spaces that serve different purposes and have different rules regarding their use and maintenance.

  Common Area:

  • Definition: Common areas are portions of a property or development that are jointly owned and shared by all the residents or property owners in the community.
  • Examples: These areas typically include amenities like swimming pools, clubhouses, parks, playgrounds, walking paths, parking lots, and landscaped areas.
  • Usage: All residents or property owners have equal rights to use these areas, and they are generally maintained by the HOA using funds collected from all members through HOA fees.
  • Maintenance: The HOA is responsible for the upkeep and maintenance of these areas, including repairs, landscaping, and general management.

  Limited Common Area:

  • Definition: Limited common areas are specific portions of common property that are reserved for the exclusive use of one or a limited number of residents or units, even though they are still owned collectively by all members of the community.
  • Examples: These might include patios, balconies, driveways, or storage areas that are attached to a specific unit but are technically part of the common property.
  • Usage: Only the owner(s) of the unit(s) to which the limited common area is assigned have the right to use that space, though the area remains under the collective ownership of the community.
  • Maintenance: Depending on the community's rules, maintenance of limited common areas might be the responsibility of the individual owner(s) who have exclusive use of the space, or it might be handled by the HOA. Often, the HOA maintains the area, but the cost might be covered by the specific owner(s) rather than the entire community.

  Key Differences:

  • Ownership: Both common areas and limited common areas are owned collectively by all members of the community, but limited common areas are designated for the exclusive use of specific units or owners.
  • Usage Rights: Common areas are open for use by all residents, while limited common areas are reserved for the use of specific residents.
  • Maintenance Responsibility: Common areas are typically maintained by the HOA using community funds, whereas limited common areas may be maintained by the HOA or the specific owner(s) who have exclusive rights, depending on the community’s rules

  Understanding the distinction between these two types of areas is important for property owners, as it affects their rights, responsibilities, and potential costs associated with maintaining their property.

• WHERE CAN I SUBMIT QUESTIONS, COMMENTS AND WORK ORDERS?

  As one of our managed communities you can submit these in your online portal. If you are not currently managed by ProEx Realty Management, you can submit your questions and comments to info@arizonaproex.com.